Salesforce implementation
Our collaborative approach involves close engagement with your stakeholders to craft a tailored solution precisely aligned to your requirements. After a thorough examination of your business procedures, we identify the most suitable Salesforce solutions that will deliver the best outcomes.
Our process
Our process
Our expert Consulting goes beyond mere optimization of your Salesforce system; we work alongside you to refine your workflows and propose automation strategies aimed at boosting both productivity and efficiency. Streamlining transformation is effortless with our time-tested process, comprising six essential components:
Start a project today
Scoping workshop
Our initial phase involves conducting a series of scoping workshops designed to identify your business requirements, pinpoint pain points, and outline desired outcomes. Working closely with key stakeholders, our consultants delve into your current processes, data, and systems to gain a comprehensive understanding before making recommendations.
System design
Our experienced Consultants will architect your system by crafting the data model, customizing objects, fields, and relationships, and configuring the platform to seamlessly automate your business processes.
System development
Tailoring the Salesforce platform and code whilst working closely with your team to ensure adherence to stringent quality standards. This process may encompass platform customization through intuitive tools such as Process Builder, Flows, and Lightning App Builder.
User Acceptance Testing (UAT)
We conduct rigorous testing of the system, encompassing both functional and regression testing, to guarantee its seamless performance and to ensure the system is bug-free.
Training
Following thorough testing and approval of the system, we provide comprehensive training for all users. Covering everything from system navigation to data entry processes, report generation, and other essential tasks. We ensure users are equipped with best practices for maximizing system effectiveness.
Core competencies
Data migration approach
Data Migration and field mapping to Salesforce will be conducted across all streams of work
Test migration of data will begin after stream four (4) and will be a focussed sprint based approach to test data loads and data configuration to the new system
A UAT phase in these sprints will ensure testing of data is complete and strategy for full deployment is ready for go-live
Salesforce developer and testing environments will allow for the transfer of data and testing scenarios to be completed and validated by Department of Justice - WA
Our services
Our vast experience across diverse industries, enables our consultants to deliver innovative, industry-leading solutions resulting in revenue growth, increased opportunity and improved account management.
Let's have a chat
Salesforce implementation
Our collaborative approach involves close engagement with your stakeholders to craft a tailored solution precisely aligned to your requirements.
View our process
Managed services
Get the help you need, when you need it most with Guaranteed Service Level Agreements and lightening fast response times with phone and email support.
See how we can help
Data security
Silver Linings provides expert guidance and assistance to businesses and organisations to ensure the confidentiality, integrity, and availability of their Salesforce data and resources.
Protect your data